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Frequently Asked Questions

Find answers to the most common questions about our Moroccan beauty products, private label services, and wholesale options. Whether you're a first-time buyer or a returning business customer, this FAQ section is here to help you make informed decisions.

If you can’t find what you’re looking for, feel free to contact us directly, our team is always happy to help.

Top Questions

  • What sets Souk Cosmetics apart?
    We focus on genuine Moroccan beauty, using only 100% natural and organic ingredients like pure Argan oil, Rhassoul clay, black soap, and rose water. Our products blend time-honored Moroccan skincare traditions with contemporary, eco-conscious formulations that deliver real results.
  • Do your products use organic ingredients and follow cruelty-free, eco-friendly practices?
    Absolutely! All Souk Cosmetics products are certified organic, cruelty-free, and sustainably made. We prioritize biodegradable packaging whenever possible and strictly avoid any animal testing.
  • Do you offer international shipping?
    Definitely! We proudly provide worldwide shipping. No matter if you’re in Europe, Asia, North America, or anywhere else, we ensure your order arrives quickly and safely.
  • What is the estimated delivery time for international orders?
    Delivery usually takes between 5 and 12 business days, depending on your location. Once your order ships, you’ll receive a tracking link to follow its progress.
  • Are wholesale and private label options available?
    Absolutely! We are a trusted supplier of Moroccan beauty products, offering wholesale and private label services. Whether you run a spa, salon, online store, or are looking to launch your own skincare brand, we provide bulk orders, custom branding, labeling, and packaging tailored to your needs. 👉 Visit our Wholesale & Private Label page or contact us directly to start your partnership today.
  • Are your products safe and effective for all skin types?
    Absolutely! Our gentle, plant-based formulas are thoughtfully crafted to work well with all skin types, including dry, oily, sensitive, and acne-prone skin.
  • What is the origin of your products?
    All our products are carefully handcrafted in Morocco, made from ethically sourced local ingredients, and produced under strict quality control to guarantee freshness and effectiveness.
  • What is your return policy if I’m unsatisfied?
    Absolutely! Your satisfaction is our priority. We offer a 14-day return policy on all retail purchases. For complete details, please visit our Returns & Refunds page.
  • Are your products safe to use while pregnant or breastfeeding?
    Many of our products are safe to use during pregnancy, but we always recommend checking the ingredient list and consulting your healthcare provider before use.
  • What are the recommended uses for Argan oil, Rhassoul clay, and black soap?
    Each product comes with clear usage instructions. For more tips and skincare routines, check out our Moroccan Beauty Rituals Blog, featuring expert tutorials and advice.